Social Work Domestic Violence Case Study

Social Work Domestic Violence Case Study You are working as a Social Worker in a Gateway Team. A referral is received from the PSNI that they attended an incident of domestic abuse the previous Saturday evening. The referral is being made because there are two children in the household aged 4 years and 18 months. Discuss the main roles and responsibilities of the Social Work profession, including law and policy, service user perspectives, the social work process, and professional ethics and values. Social work involves working with some of the most vulnerable people who have been oppressed or disadvantaged in Society. The role of the Social Worker is to challenge these oppressions to help service users help themselves. It is about promoting change, and is underpinned by laws, theories, policies and procedures. Social Work as a profession has never experienced so many changes in policy and practice (Iwaniec and Hill 20099) Theory is far from benign and practitioners need to ensure that their understanding of theory has not stopped, slowed or become misplaced (Helm 2010) although they cannot represent an absolute truth they can help understand, explain and bring about change. (Howe 1990) For the purpose of this assignment the assumption is that this is a heterosexual married couple where the husband is committing domestic violence against his wife. The Gateway team is the first point of contact when children are involved, when the referral is made, their input; although may be short term has a crucial impact in ensuring the safety of the children. It is their duty to investigate, the Social Worker must see this family within twenty four hours or the reasons why this cannot be achieved must be clearly recorded (Laming, 2003, Recommendation 53) It is the Social Workers duty to make contact with this family as soon as possible. It may be beneficial to look at the four main parts of the helping cycle which are Assessment, Care Planning, Implementation and Review. (Taylor and Devine 1993) Although Gateway doesnt tend to execute care plans, except possibly on a short term basis, this cycle can provide a firm foundation for the Social Work process. On receipt of this referral the Social Work process begins, Social work is never mechanistic or predictable and any encounter is seen as unique, Social Workers need to be properly prepared to ensure effective practice. One of the most important methods of preparation for Social workers is that of Tuning in which should begin when the referral has been received. Shulman (1992) has described this as involving effort from the workers to get in touch with potential feelings and concerns the Service User may bring to the helping encounter. This should help the Social Worker prepare for undertaking the referral with a more objective approach; they may equip themselves with information to be provided as a means of empowering the family such as agencies they can connect with. Social work has been described as a practical moral activity. (Parrott 2010 3) Before attending any referral it is important the Social Worker takes into account their own values, we all have a set of beliefs that influence our actions they relate to what we believe others should do or what we should be doing (Parrott 2010) Values are influenced by things such as culture, family, and life experience. As a Social Work practitioner there is a professional set of values that must be reflected in practice. It is important to be aware of our own values and understand that there will be occasions when our personal and professional values will conflict. The Cornerstone of a high quality assessment is a sound value base, which challenges oppression and respects individuals rights. Middleton (1997) believes the process of assessment is firmly rooted in the context of Social Work values and individual difference is central if the process is not going to disempower the individual. Several potential pitfalls in making judgement are identified by Milner and OByrne (2009) such as, stereotyping, labelling people and attributing certain characteristics to people because how we perceive they are likely to behave, as a Social Worker it is important to be able to recognise these downfalls and try to avoid them, to ensure effective practice. Our values and views of childhood can play a part in the assessment process. (Helm 2010162) Due to the possible risk to the children it may be difficult to feel respect for the father; he is allegedly carrying out domestic violence in the family home, putting both his wife and children at risk from harm. It is important as a Social Worker to be clear that, although the actions may not be respected it is a professional duty to respect the persons as an individual in their own right. Recognising potential value conflicts can contribute to effective practice. Milner and Byrne (2009) argue assessment is a key task in social work practice. It is an ongoing process involving Service User participation, with the purpose of understanding people in relation to their environment. (Coulshed and Orme, 2006) Assessment demands the ability to organise, systemise and rationalise knowledge gathered, the Social Worker needs to be sensitive and demonstrate the ability to value the uniqueness of each individual assessed. (Parker and Bradley 200716). Practitioners require the skill and determination to find methods of communication to demonstrate their competence.'(Thomas and OKane 2000819) One of the most controversial and complex areas of Social Work is the assessment of a child and their family when there are concerns about the welfare of the child. (Holland 2004) So it is important that all knowledge is kept up to date. It is important that the assessment ensures full involvement of the family and any significant others, portraying respect and consideration, working in partnership with the family will be beneficial. The Social Worker needs to be open and honest and give the family a clear understanding of the assessment process and their roles within it. In this particular case the exchange model could be applied, where it is seen that the service user is their own best expert, the interview should be collaborative, the family will know what problems they are facing, they will be able to provide their perspectives on what is happening. Part of the assessment process would be to gather information, through observation, questioning and the interview process. The Social Worker will need to be aware what they are looking to find out and decide who they need to speak with, the parents, the children and any significant other that could provide an insight into the family setting. As Part of the tuning in process it is important that the Social Worker works in partnership with other agencies as this might help to get a clearer understanding of the situation, they must liaise with the police as they were the ones that made the referral and it may also be beneficial to speak to the familys GP and the health visitor, as there is an 18th month old child in the house the health visitor may have made regular visits and could give a good insight into the family and the childrens development. Observation is a critical element of assessment (Holland 2004) Observing the family is a major part of the assessment process, visualising how they interact with each-other and how the children interact with both parents, it is important to look for signs of disruption and possibly fear on the part of the children. Observation can allow the practitioner to see how the childrens daily life looks like with particular reference to emotional abuse and neglect (Helm 2010) as both children are still young the use of observation with reference to the attachment theory could provide vital information as the attachment theory focuses on how the children interact with their parents. The childs development can be affected by lack of attachment with parents. (Hirschy and Wilkinson 2009) What is being said and what is being done may not be easily to depict, the use of observation allows the practitioner to validate what is being said or it may provide contradictory evidence that needs to be addre ssed. (Helm 201057) Another crucial area of the assessment is the interview process. The parents, the children and any significant others, will need to be interviewed in relation to this case, to provide a holistic view of what is happening and the effect it may be having on the children. Interviewing others outside the family may cause controvsersy with the parents as the Human Rights act (1998) states people have the right to a private and family life, (www.legislation.gov.uk) if there is a possibility the children are at risk all avenues need to be assessed. When interviewing the parents it is important that their rights are promoted. Questions need to be appropriately structured to ensure that the family are not oppressed in anyway. Ethics are an important part of Social Work (Banks 2006) According to the Northern Ireland Social Care Council (NISCC www.niscc.info) Social Workers should promote the independence of the Service Users while seeking to ensure that their behaviour does not harm themselves or other people. It is important to consider the mothers view of the situation, although the purpose of the Gateway team is primarily to look after the welfare of the child, they must also be aware of the oppression being faced by the other members in the family and promote their rights. As the mother is suffering from domestic violence, it may be beneficial to provide her with advice and with information on Womens aid who provide support for anyone who suffers from domestic violence; it may help to empower her and give her a sense of self determination. She may not wish to leave for several reasons but she should be aware that it is not only her that is suffering, her children are as well. OLoughlin and OLoughlin (2008) believe that some mothers experiencing domestic violence may emotionally distance themselves from their children, resulting in emotional neglect. Information on certain laws could be provided; one main order would be The Family Homes and Domestic Violence (NI) Order (1998) which includes two orders, the non-molestation order and the occupation order. It is useful to provide the family with this information because if the problem still persists this law gives the authority for the abuser to be removed from the home where children are involved. (White 2007) Providing this information can empower the mother. Womens Aid believes all forms of domestic violence come from the abusers desire for power and control over family members or intimate partners. (www.womensaid.org.uk). When interviewing the father it is crucial the practitioner is non-judgemental and shows respect, he may view himself as the dominant figure in the family, the idea of male patriarchy may play a part here therefore it may prove valuable talking with the father to give advice and provide information on possible anger management classes that he could attend, which may be of benefit to him and his family. When carrying out assessment with Children the Social Worker with utilize UNOCINI, which provides the framework for assessing and providing services to children and their families, by ensuring timely high quality assessments with a focus on achieving good outcomes for children. It is important to explain to the family the purpose of UNOCINI. Using the UNOCINI framework provides the Social Worker with in-depth knowledge of the circumstances at hand and can aid the Social Workers role of advocacy, representing the views of the children. It can help the Social Worker assess areas such as the childrens development, the family relationships, emotional warmth and education and learning. UNOCINI emphasises the importance of multidisciplinary contributions to the holistic assessment of the childs needs (Boginsky 2008) such as work with GP and health visitor and adequate levels of communication between Social Work teams and can provide evidence of the level of help required. The main purpose of the assessment is to identify possible risked posed to the children. The Childrens (NI) Order 1995 is put in place to protect the child. When assessing a case like this it is extremely important to understand the laws that are crucial, as Social Work laws unpin practice. The Paramouncy Principle states that when a childs upbringing is being considered, the childs welfare will be the paramount consideration. (White 2007) The Social Worker is required to work with and on behalf of the service users. When interviewing the children it is important that the Social Worker uses appropriate language that the children understand, explain to them why your there and what the situation is. The Childrens (NI) order (1995) which states children should be kept informed. (www.dsspsni.gov.uk) it is the responsibility of the Social Worker to ensure that both the childs welfare is protected and their voice is heard. (Brandon et al 1998) The needs of the children must be recognised. People First NI (1995) believes that needs led assessments are the cornerstone of community care. Children have rights and needs just like adults, to have their views and feeling heard and to be treated with respect they need to be able to talk to adults they trust. (Brandon et al 1998) By asking children to communicate in ways that suit adults, such as talking, reading and writing, we play to adult competencies and not to those of children . (Helm 2010170) Social Workers need to be accountable for the quality of their work and should consistently be maintaining and improving their skills (NISCC www.niscc.info) In order to ensure effective communication the Social Worker must try to build a rapport with the children; this could be done through trying to engage their attention, to help develop a relationship that will help the Social Worker to learn from the child. There are possible ways this can be done; the use of a basic kit bag may prove beneficial, containing items such as play people, soft animals or soft balls. (Brandon et al 1998) It is vital to try to understand what is happening from the childrens perspectives to help assess the level of risk they face; children need to be listened too. Domestic violence can have a huge impact on children of all ages, age can influence the way in which children make sense of their experiences and how they demonstrate certain anxieties. The children in this family are an infant and a child of preschool age. Oloughlin and Oloughlin (2008) believe in situations of domestic violence an infants needs may not be met, such as personal hygiene, cognitive development may be delayed through inconsistent neglect, and they become insecurely attached which could put the infant at risk. Younger children do not have the ability to express themselves verbally and research has shown that children of preschool age tend to be the group to demonstrate the most behavioural disturbances (Hughes 1988; Cited by Humphreys and Stanley 2006 20) they may become withdrawn and display poor concentration, which may possibly be identified through observation of the children. The Social Worker is required to carry out a risk assessment in relation to the children. As this is an alleged case of domestic violence the children may be at risk. Brearleys model of risk assessment is a good focus point as it can help determine the level of risk. The four stages of Brearleys model are predisposing hazards; situational hazards; dangers and strengths, doing so may help inform the Social Worker of the level of support the family require. Safeguarding the child is essential so it is imperative that a detailed, well informed assessment is completed. It is vital to uncover what the children have seen or heard and if they have ever been abused themselves, due to the age of the younger child this may be difficult to ascertain. However the liaison with the health visitor could provide more information on the childrens wellbeing and also their stages of development. Bronfenbrenners (1979) theory of ecological development would be a beneficial theory to be aware of when observing the children. This theory looks at a childs development within the context of the system of relationships that form his or her environment. He believes that if the relationships in the home break down, the child will not have the tools to explore other parts of their environment. (Crawford and Walker 2010) All children witnessing domestic violence are being emotionally abused (Womens Aid) and may be at risk of harm. Harm is defined in the Children Order as ill-treatment or the impairment of health or development and from the above statements we can see adverse effect that domestic violence within the home can have on children. (Probation Board for Northern Ireland 2006) Throughout the assessment it is vital that the interests of the child are always at the forefront. Frequent exposure to domestic violence can predispose children to social, emotional and physical problems and through this they may learn unhealthy ways of expressing anger teaching them that it is okay to hit others and to get away with it. (Newman and Newman 20084) When the assessment is completed the Social Worker must record all details accurately. The practitioner needs to be open and honest with the family about the information and findings. Review and evaluation is central to good practice (Parker and Bradley 2007) The Social Worker must review their assessment to determine the level of support and protection the children and the family require. Reflection is required so the Social Worker can determine if their practice could be improved and if they have carried out the assessment in the best interests of the children and the family. If Care planning is required, it is important that a plan is constructed that meets the needs of the family and safeguards the well being of the children. If the assessment highlights that the children are in need; in conjunction with Hardikers thresholds of intervention, it is possible for the gateway team to put in a short term plan which would set aims and objectives within the family; to support them with partnership from other agencies involved. Gateway only work on short term basis, if this family require more support a referral will be made to the family intervention team so they can provide the appropriate support to enable the family to stay together where possible. However if it is a child protection nature, a case conference may be required to decide if the children should be placed on the child protection register. Information should be passed within an appropriate timescale to ensure that the needs of the family are properly met. Communication between the agencies is vital to ensure the correct care is provided. The Childrens (NI) Order (1995) highlight that Parents with children in need should be helped to bring up their children themselves and such help should be provided in partnership with parents. (www.dhsspsni.gov.uk) A social worker being present at an important point in another persons life can make a big difference. (Parker and Bradley 200790). Although the family can be a source of danger to a child, supporting the family in most cases can be the most productive way to protect the child. (Brandon et al 1998) The principles associated with the legislation require practitioners to work in partnership with children and families, (Helm 2010) to enhance the well being of the children. The key aspects of Social Work are the practitioners interventions orientated towards enhancing childrens wellbeing; ensuring that they grow up in healthy and safe environments; and developing their full potential.'(Dominelli 200925) Owen and Pritchard (1993) highlight, it is important that the rights of the parents, the child and the legal system are balanced and the role of professionals in protecting the rights of children will be promoted if we actively listen to the voices of children and take their thoughts into consideration when making decisions can act in the best interests of the child. Social Work is complex and diverse and the roles and tasks allotted to it are equally varied. (Parker and Bradley 2007117) One important point to remember is that every case is unique; everyone should be treated with respect as an individual, Social Workers should have the knowledge to deal with the different demands of different situations to ensure efficient, effective practice.

Presentation of Jackie from “My Mother Said I Never Should” Essay

Throughout the play we see Jackie portrayed in different ways, her characteristics change and we see her grow as a person. Jackie as a child was very rebellious and through her life faces many challenges. Firstly as a young mother then later with the loss of her mother. As a young woman in her teens Jackie is very rebellious we first see this when Jackie tells Margaret that she has slept with her boyfriend. Jackie tries to make Margaret feel guilty and that it was all her fault that she had slept with her boyfriend. Her boyfriend parents allowed them to sleep together where as Margaret was against it, this is possibly going to make Jackie more likely to sleep with her boyfriend because it is against her mothers wishes. Jackie and her mother do not communicate well. When Jackie wanted to tell Margaret she was on the pill Margaret had no idea because she had refused to talk about it and Jackie had seen the doctor on her own. This also shows Jackie’s independent and determined spirit and the need to succeed on her own, especially when it comes to rising Rosie without her mothers help. Although Jackie has to give Rosie up to her mother she is still very determined to finish art college because it is the one thing she can have and do well at without the help of her mother. As an older woman we see Jackie feeling a failure, even though she is a very successful business woman. Her feeling of failure come from her past; giving up Rosie as a baby. â€Å"It doesn’t matter how much you succeed afterwards, if you’ve failed once.† Jackie has missed all of Rosies growing up and Margaret explains that she cannot make up those lost years, they have gone and passed now. â€Å"treats she’s had with you.† Jackie feels extremely guilty because her daughter has grown up and she has missed everything. Margaret tells Jackie â€Å"those are my years† meaning she has looked after Rosie all these years and Jackie does not realise what she has missed until she goes to Venice with Rosie. Jackies relationships with her mother, grandmother and daughter develop throughout the play. The relationship that changes most, I think, is that between Jackie and Margaret. As discussed before we saw a lack of communication between the two. Margaret does not know that Jackie has slept with her boyfriend. â€Å"You said ‘tell me while we go round the garden centre’†¦.remember?!† Margaret feels she has let her daughter and herself down because she did not listen to Jackie properly. When Jackie is older she is concerned for her mother because Margaret was in pain. Jackie may feel responsible for her mothers illness and death firstly because of leaving Rosie with her, putting more stress on her. Also just before her mothers death she had visited and had had to leave to get to a meeting, therefore if she hadn’t had to go so quickly she would have been with her mother and I think that Jackie regrets very much the fact that rushed off, not realising how ill her mother was. In a way Jackie makes her mother jealous. Margaret had to wait until she was married to have sex, but Jackie did not. Also Margaret may be jealous of Jackie’s independence because now Jackie is free from parental responsibilities. â€Å"S’okay Jackie, you have to travel lots, and your work’s the most important thing isn’t it.† This makes Margaret feel as if her job is not as good and worthwhile as Jackie’s and Rosie respects the job that Jackie does more. Jackie and Doris have quite a close relationship. But they are very different. The first time we see Jackie and Doris together the first comment Jackie makes Doris ignores as she feels its not appropriate. This shows Doris takes the same tone with Jackie as she does with Margaret; avoiding difficult subjects and questions. There is a large generation gap between Jackie and Doris: Doris likes traditional things and her ‘utility’ Jackie likes more modern things. Jackie is much more open with Doris. At the end of Act One, Scene three Jackie hugs Doris but Doris hesitates. This shows Jackie does not mind been open with people. Jackie and Rosie are very much the same in their opinions and they are very close. Because Rosie thinks Jackie is her sister they are much closer, more like friends. In out of time scenes Jackie and Rosie are best friends, even when they fall out, when they make up they renew their best friend bond, â€Å"truth is honestly, honesty is true, you keep your promise and I’ll keep you.† Jackie rarely sees Rosie because of her hectic lifestyle, but when she does see her it has to be special. When the house is left to Jackie she sees it as a punishment but Rosie knows it wasn’t. Because Jackie is Rosies mother she sees her as perfect, Jackie can find no faults. Like when Jackie finds one of Rosies paintings she thinks it is great but Rosie thinks it is rubbish because it is not the same standard as her â€Å"sisters† Throughout the play we see Jackie changing. Not only her attitude but her lifestyle. As a young person Jackie is rebellious. She does what she wants without asking her mother because of lack of communication. An example is when Jackie goes on the pill without telling her mother. â€Å"you can’t scare me, because I’m on the pill, OK?† As a young person Jackie does not care about other peoples opinions. She is free and does as she likes. As Jackie grows up she starts to feel guilty about giving Rosie up. When Rosie and Jackie go away to Venice, this is when Jackie realises how much she has lost and what she has had to sacrifice in order to be successful. She also feels guilty because Margaret had to look after Rosie during the hard years; Margaret â€Å"sat up all night with the sick child†. Jackie is also responsible, she accepts that she has lost the best years. Jackie is also unable to form a close relationship with Rosie because she never gets to see her because of work. In out of time scenes Jackie is the leader. She is the bravest of the four â€Å"let’s kill our mummies†. Rosie agrees but Doris and Margaret go home. Jackie is the leader of the group. I think this reflects her role in reality because she is set apart from the others by her determination and independence as a person. Jackie being the youngest too understand voodoo and spells which the others do not. Margaret and Doris get scared because their lives have now involved things like voodoo. Jackie is probably the biggest contributor to themes, the main one being secrets. The largest secret kept throughout the book is that Jackie is Rosie’s mum, not Margaret. Everyone else apart from Rosie knows so they have to keep the secret and lie. Margaret has always thought that her looking after Rosie was for the better but it makes the relationship between Jackie and Margaret very tense and strained. Jackie tries to ask for Rosie back but she can’t bring herself to. Another theme is guilt each woman makes another feel guilty in someway. The biggest amount of guilt put on Jackie is the fact she had missed the best years of Rosie’s life and she can’t get them back, Margaret says â€Å"those are my years†. Jackie always felt tension between her and Margaret and until Rosie found out she could not move on. Jackie knew that Rosie was really her daughter and I think that she felt embarrassed because she will always a sense of failure as long as her mother is looking after Rosie. I think the piece of setting/clothing that shows Jackie best is when she and Rosie arise back from Venice. Jackie’s dress shows the fun, independent side of Jackie and her business suit shows her hard working, successful side.

Management and Hr Professional Working Essay

Human Resources Profession Map The map was designed to assist HR Professionals in there career progression by describing the highest standards of professional competence that can be achieved. The Map is broken down in to three elements: Professional Areas Made up of 10 segments, these describe the areas within the HR discipline and what is required. The two core areas of the map. Strategies, Insights and Solutions This area defines that the HR person needs to have a deep understanding of the business activities, strategies and plans. The strategies created must focus on the needs of the customers and employees, and add value to the organisation. They must be aware of issues that could affect the strategy and come up with solutions to adapt it. Leading and Managing The Human Resources HR professionals need to be able to leads and manage a fit for purpose HR function, Ensuring that the function has the right capability, capacity, and organisation design, and that HR employees are fully engaged, work collaboratively to support each other, each understanding what their own role is and how it  contributes  to the overall organisation strategy. The organisation design professional ensures that the organisation is appropriately designed to deliver organisation objectives in the short and long-term and that structural change is effectively managed. Organisation Development is about ensuring the organisation has a committed, ‘fit for the future’ workforce needed to deliver its strategic ambition. It plays a vital part in ensuring that the organisation culture, values and environment support and enhance organisation performance and adaptability. Provides insight and leadership on development and execution of any capability, cultural and change activities. Resourcing and Talent Planning – The HR professional working in this area ensures that the organisation is able to identify and attract key people with the capability to create competitive advantage and that it actively manages an appropriate balance of resource to meet changing needs, fulfilling the short and long-term ambitions of the organisation strategy. Learning and Talent Development HR professional working in this area ensures that people at all levels of the organisation possess and develop the skills, knowledge and experiences to fulfill the short and long-term ambitions of the organisation and that they are motivated to learn, grow and perform. Performance and reward HR professional working in this area builds a high-performance culture by delivering programmes that recognise and reward critical skills, capabilities, experience and performance, and ensures that reward systems are market-based, equitable and cost-effective. Employee engagement In the context of organisation objectives, the HR professional working in this area ensures that in all aspects of the employment experience – the emotional connection that all employees have with their work, colleagues and to their organisation (in particular line manager relationship) is positive and understood, and that it delivers greater discretionary effort in their work and the way they relate to their organisation. Employee relation Working in this area of HR ensures that the relationship between an organisation and its staff is managed appropriately within a clear and transparent framework underpinned by organisation practices and policies and ultimately by relevant employment law. Service delivery and information Ensures that the delivery of human resources service and information to leaders, managers and staff within the organisation is accurate, efficient, timely and cost effective and that humane resources data is managed professionally. The Eight Behaviours There are eight behaviours which describe how HR people should carry out their activities. 1 Curious 2 Decisive thinker 3 Skilled influencer 4 Driven to deliver 5 Collaborative 6 Personally credible 7 Courage to challenge 8 Role model

The Success Or Failure For The Walt Disney Company Essay

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